Refund policy

Return & Refund Policy

Thank you for shopping with us. We strive to ensure that you are satisfied with your purchase.

1. Returns Eligibility

Due to the nature of our herbal Power Plus, we maintain strict hygiene and safety standards. Therefore:

• We do not accept returns on opened or used products.

• Returns are only accepted if:

  • The item is damaged, defective, or incorrect

  • The product is unopened, sealed, and in original packaging

2. Return Request Time

• You must request a return within 3–5 days of receiving your order.

• Requests made after this period may not be accepted.

3. How to Request a Return

To initiate a return, please contact us with:

• Your Order Number

• Clear photos or video proof of the issue

Send your request via:

📧 Email: herbalpowerpluss@email.com

📱 WhatsApp: 03013198875

4. Refund Policy

• Once your return is approved, we will:

  • Offer a replacement, or

  • Issue a refund (based on your preference)

• Refunds are processed within 5–7 business days after approval.

5. Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

• Opened or used herbal capsules

• Products with broken seals

• Items damaged due to misuse

6. Shipping Costs

• If the return is due to our error (wrong or damaged item), we will cover shipping.

• Otherwise, return shipping costs are the customer's responsibility.

7. Important Note

Our herbal products are made with care, but results may vary from person to person. We do not offer refunds based on personal results or expectations.

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